Set Up Texting (SMS)

Fixty texts your customers for you: appointment confirmations and reminders, and a text whenever you send a quote or an invoice. That works from your first day, with nothing to set up.

Which Number Customers See

Until you have your own number, texts go out from Fixty's shared texting number. Replies to the shared number don't reach you.

With your own local texting number (Growth plan), every text goes out from your number, customer replies land in Messages, and you text back from there.

Register Your Own Number (Growth plan)

If your account includes your own number, register it once:

  1. Go to Settings > Texting
  2. Choose I have an EIN or No EIN, it's just me, fill in your business details, and tap Submit for registration
  3. Carriers review the registration. Until it's approved, your texts keep going out from Fixty's shared number.
  4. Once it's approved, the Texting screen shows your number and replies start arriving in Messages

Change the Wording

Edit any automatic text in Library > Templates.

Still stuck? Contact support.