SMS lets you send appointment reminders, quote notifications, and direct messages to customers.
How It Works
Fixty uses Twilio to send text messages from a dedicated phone number. Your customers see messages from your Fixty number, and they can reply directly.
Setup
SMS is configured during onboarding. If you need to update your SMS settings:
- Go to Settings > Notification Preferences
- Verify your SMS number is active
- Customize your message templates
Message Types
- Appointment Reminders: Automatic reminders 24h and same-day
- Quote Sent: Notify customers when you send a quote
- Invoice Sent: Notify customers when an invoice is ready
- Direct Messages: Send custom messages from the Messages tab